Privacy Policy
HOBBY SUPPLY CO PRIVACY POLICY
We take your privacy seriously. In order for us to gain and maintain your continued patronage, Hobby Supply Co operates under a strict code of conduct, detailed below in our Privacy Statement.
Your Privacy
We will not rent or sell your name, address, email address, credit card information or personal information to any third party. However, we must co-operate fully should a situation arise where we are required by law or legal process to provide information about a customer. If you have purchased from us or subscribed to one of our newsletters, we may occasionally update you via email of special opportunities. We may also contact you if you have entered one of our contests. If you choose not to receive updates when you enter a contest, it will not affect your chances of winning.
Third Parties
Hobby Supply Co may, at its discretion use third parties or third party software to provide essential services on our website of for our business processes. We may share your details only when necessary to provide these services. These third parties are prohibited from using your personal information for any other purpose.
Hobby Supply Co gathers user information in the following processes:
Registration
During registration the user is required to supply a username, password, and email address. Optionally, we ask for a mailing address to assure the proper delivery of goods. We use customer contact information from the registration form to send the user information about our company. The customer's contact information is also used to contact you when necessary. Users may opt-out of receiving future mailings; see the "unsubscribe" link at the base of the Hobby Supply Co email newsletter that is sent out periodically.
Surveys & Contests
From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as postal code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site. This information is never disclosed to third parties.
Use of the Information
Registration
As stated above, we use customer contact information to send the user information about our company. The customer's contact information is also used to contact you when necessary. Users may opt-out of receiving future mailings; see the "unsubscribe" section below.
Special Offers
We send all new members a welcoming email to verify password and username. Established members will occasionally receive information on products, services, special deals, and a newsletter.
Aggregate Demographics
This site will aggregate demographic information based on user activity. This data is purely informational and is not linked to any personal information that can identify any individual person.
Sharing of Information
We may share aggregate information about our users with our business partners and other third parties. This information shows user activity as a whole rather than on an individual basis and cannot be used to individually identify you. We use aggregated information we collect about users to continue to improve our service for you.
This site occasionally contains links to other sites. Hobby Supply Co is not responsible for the privacy practices or the content of such Web sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.
Security
This site has security measures in place to protect the loss, misuse and alteration of the information under our control. If you have any questions about the security at our website, you can send an email to [email protected]
Unsubscribe
Our site provides users the opportunity to opt-out of receiving communications from us where we request information about the visitor. In every e-mail Newsletter we send, we provide instructions on how to opt out of future mailings.
Contacting Hobby Supply Co
If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact
Customer Service
[email protected]
Secure Transactions
Hobby Supply Co uses the latest encryption technology and other methods to protect your credit card information. You can place your orders using Netscape's SSL encryption (the Internet standard for secure transactions) or you can telephone or fax your credit card information to us.
Your order information and purchase history are protected by a password that you set. If you forget your password, we will first verify your identity and then email your password to the email address you have listed in your Hobby Supply Co account.
Changes to our Policy
Our policy is intended to provide you with the safest and most secure shopping experience possible. Since offerings and technologies change, we reserve the right to change, modify, add or remove portions of our Privacy Policy at any time without prior notice. If policy changes are substantial, we will notify our customers via email. Please periodically review our Policy.
Hobby Supply Co is a trading name of Simmdar Pty Ltd - ABN 98 931 584 133
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